Q: Do we accept Medicare Assignment?
A: Yes, we do.
Q: What services do we provide?
A: Office visits, preventative care, pediatrics, and geriatric
Q: How do I reach the Billing Department?
A: Call 270-762-1780 within Calloway County or toll free at
Q: Where do I call if I have questions after office
A: If your questions are urgent, please call the usual office
number. You will reach the answering service, which will, in
turn, contact the physician on call. If the reason for the call
is not urgent, please wait until the next business day to call.
Q: How do I refill my medications?
A: Please note your supply of medication regularly. When you
have filled your last refill or have less than a one-month
supply, please contact the office by phone during regular business hours.
DO NOT wait until you are out of medicine. Also,
submit a request to refill your
prescription on the online patient portal by clicking here. You may need an office visit before your
prescription can be refilled.
Q: How do I cancel an appointment?
A: Please call the office of your appointment as soon as
possible to report your cancellation. We request 24 hours notice
whenever possible so we can see another patient during that
Effective December 1, 2015, the clinics of Murray Physicians
Services has instituted a $25.00 "No Show, No Call" fee for any
and all appointments scheduled in the office. If you are unable
to attend the appointment, please notify the office within 24
hours of your scheduled time. We do understand that emergencies
can happen and those situations will be subject to exemption
from this fee. If you need to call after hours please leave the
cancellation request with our answering service and they will
send this information to us by fax. Again, however, we do
request a 24 hour notice prior to your scheduled appointment.
Q: Do you accept my insurance?
A: Yes, we accept all insurance, but we are not a network
provider in all plans.
Q: If I brought my medication in two months ago, why do
I need to bring it in again?
A: Since your medications may change, it is important for us to
verify your current medications at each visit.
Q: Why do I need a family doctor?
A: It is important for you to have a family doctor to take care
of your overall needs.
|At Murray Medical Associates,
we do everything we can to make it easy to take your
prescribed medication. Please allow our staff three
business days to process your prescription refill
REFILL YOUR PRESCRIPTIONS HERE
|Murray Medical Associates has
developed a list of Frequently Asked Questions to answer
some of the most common requests from our patients. If
you don't find your answer
here, please feel free to call the office.
GET ANSWERS HERE
|Please bring your insurance card
EVERY time you come to our office. By doing this, you
can assure that your insurance claims will be processed accurately.
Murray Medical Associates uses
state-of-the-art computer technology to verify
eligibility and to electronically file your office,
hospital, and laboratory charges.
We bill all insurance
companies, Medicare, and Medicaid. Showing your
insurance card every time you visit may seem like extra
work, but insurance coverage and companies change and we
want to ensure we are giving you the best service
possible when processing your visit.